How long does UPS Ground delivery take?
Does next day shipping include Saturday delivery?
How can I see shipping charges without ordering...
After I order, when do you ship?
Where do you ship from and how
long does it take me to get it by standard shipping.
Can I order several items sent to different people?
Do you ship to PO boxes?
Do you ship Outside the U.S.?
Do you gift wrap?
Q. Where do you ship from and how
long does it take me to get it by standard shipping?
A. We ship from Lexington, Kentucky. UPS shipments from KY arrive in about 2
business days to Florida or Michigan, 5-6 business days to CA and 3 to 4
business days to New York. Orders placed after 1pm EST are usually shipped the next
business day, so, if you are placing an order later in the day, add another day to the shipping time.
UPS Ground Shipping Delivery Map
Canada 6-10 days
Q. Does next day shipping include Saturday delivery?
A. Only if you live in Lexington, KY, otherwise, next day means next
business day
Q. How can I see shipping charges without ordering...
A. No Problem, just press the order button for any
product, then click "ok" as if you're checking out. You will see the shipping
options on the next page. Your order is not submitted until you give us your
credit card information, and that takes one more page.
Q. After I order, when do you ship?
A. Orders received by 1pm usually go out the same day or the
next; most orders ship within 36 hours. But it's not a perfect world. If you
need your item by a certain date, choose express shipping! Please keep in mind
that UPS works Monday through Friday, and does not operate on Saturday, Sunday,
or holidays. Allow for weekends and holidays when figuring your shipping time.
UPS counts shipping time from the day after your order ships. If we don't have
your item in stock you'll hear from us within two days.
We ship UPS within the continental U.S.; Priority Post to AK/HI/PO's and APO's, and Global Express Mail to all other countries.
Note: The amount charged for shipping is an estimate so the actual postage on the box may be higher or lower than you were charged. It's not a perfect world..."
Q. Can I order several items sent to different people?
A. Yes, but (there's always one "but"), you have to order
for each person separately, i.e. finish the entire process for each shipping
address individually, sorry. We are working to make this easier for
you.
Q. Do you ship to PO boxes?
A. Yes, but don't like to. you need to select the AK/HI
US Priority Post option.
Q. Do you ship Outside the U.S.?
A. Normally, we only ship to Canada and APO addresses. Priority
Post to APO's, and Global Express Mail to Canada. However, we will ship
larger quantities (10 items or more) by special arrangement to Europe,
Australia/New Zealand and Japan. Just email your request or call in the US
1-859-259-2694, 10am to 6pm EST.
More Info
Q. Do you gift wrap?
A. Yes, No....We Gift Present! If you are ordering a gift
for someone, or yourself for that matter, add the gift presentation right from
the shopping cart. To find out more check out our
Gift
Presentation page